LTO Support

Support articles relating to mLogic and other LTO/LTFS products

macOS - Obtaining Drive Dumps (logs)
When investigating LTO drive or media faults, it is often necessary to collect the logs (also known as "dumps") from the LTO drive itself. For th...
Mon, 14 Feb, 2022 at 4:15 PM
Windows - Obtaining Drive Dumps (logs)
When investigating LTO drive or media faults, it is often necessary to collect the logs (also known as "dumps") from the LTO drive itself. IBM...
Mon, 12 Jul, 2021 at 10:36 AM
macOS - Install ITDT-SE
ITDT is a utility provided by IBM for interacting with LTO drives and can be used for many tasks, typically we may ask you to use it to collect drive logs (...
Tue, 4 Jul, 2023 at 12:26 PM
macOS - Update LTO drive firmware
Sometimes you may be requested to update the firmware of your LTO drive, this article details how to do just that. Whilst performing these tasks via the com...
Thu, 28 Oct, 2021 at 12:38 PM